This site uses cookies. To find out more, see our Cookies Policy

Manager, Consumer Credit Risk II in Toronto at Hyundai Capital America

Date Posted: 1/27/2019

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:

Job Description

Hyundai Capital Canada is the financial services subsidiary of the Hyundai Motor Company and Kia Motors Corporation — two of the fastest-growing automakers in the world. Headquartered in Toronto, we support the growth of the Hyundai, Kia, and Genesis brands throughout Canada. Our vision is to become Canada’s leading automotive finance company and best place to work. At Hyundai Capital Canada, we never lose sight of our stakeholder focus. Everything we do is for our partners, customers, and employees.

The Manager, Consumer Credit Risk position will be responsible for development, implementation, update and governance of the Credit Risk Management policies at HCCA.  It requires performing strategic, program, and policy analysis to improve origination quality, automation (auto approvals), fraud management, profitability, performance forecasting, analysis and operational performance.
This position is also responsible for collaborating with Underwriting, IT, Finance, Sales, and Marketing departments and HQ Risk to implement an effective origination rule based solutions and resolve issues.

•         Manage credit policies and procedures, and underwriting system

  • Develop, update, monitor and enforce HCCA’s Credit Risk Origination policy (i.e. Buy Box)
  • Ensure that the credit policy and procedure, and activities fall within the parameters of the firm's risk appetite and appropriate legislation.
  • Manage the credit policy and underwriting system consistently
  • Collaborate with Sales, Finance, IT and OEMs on the creation, approval (governance), monitor and reporting of programs (ex: loyalty, model launch, first time buyers, foreign professionals, etc)
  • Report to HCCA’s management, RCC and HQ Risk as necessary

Design and Implement Origination Analytics

  • Develop the credit control framework in collaboration with Credit underwriting, Sales, Marketing, Finance and IT
  • Analyze and forecast HCCA’s current and potential risks related to the loan portfolio, including trend, credit quality, concentration and delinquency analyses. Proactively identify risks to the portfolio and work with Field and HQ associates to mitigate these risks. Identify and recommend strategies that balance risk with profitability to grow the portfolio.
  • Develop a system of KRIs that will provide an early warning system for potential portfolio challenges. Develop dynamic and comprehensive portfolio tracking, vintage analyses, reporting, and forecasting systems on sub-segments of the portfolio. Use business scenario planning to test the impact of various economic conditions and decision trends on the portfolio.
  • In coordination with residual risk manager, quantify joint impact of credit risk and residual risk on HCCA portfolio under stress
  • Provide analytical support on special projects or assignments as required

Direct Internal and External Communication

  • Collaborate with credit underwriting, IT, sales and marketing department to implement an effective origination rule based system ad resolve issues.
  • Communicate with business leaders the insights gained through the data analysis, including implications for business strategy.
  • Develop credit bureau relationship
  • Prepare written reports and present results of quantitative analysis to management and potentially RCC.
  • Design and produce periodic and ad-hoc reporting and respond to HQ and field requests for specific and detailed reporting on the state of the business, products, and region level metrics and trends. 
  • Maintain awareness of automotive new and used car markets, economic conditions, and other qualitative or quantitative indicators that could affect portfolio values


•         Develop analytics to identify key drives of credit loss and variables in the underwriting process

•         Develop program to improve auto approvals, auto rejects, and auto conditioning while at the same time not increasing risk and/or not losing sales volume

•         Monitor performance of auto approved vs. manually approved to ensure credit risk does not increase

•         Work with internal model development and model validation teams or with Vendor to develop and implement models, tools, processes to improve automation rate (auto approval , auto rejects and auto conditioning)

Fraud Management

•         Develop a Fraud Management program

•         Develop and implement Fraud Management policy and procedures

•         Identify key data elements and develop analytics, KRIs, and KPIs

•         Establish fraud taxonomy and start quantifying type of fraud and report to Management and RCC

•         Establish relationship with Fraud Management vendor and asses tools for potential adoption by HCCA

  • Bachelor's degree of equivalent experience preferred
  • 10 years related to auto finance/captive finance industry experience highly preferred
  • Minimum 5 years of solid experience in credit underwriting, credit policy management, quality assurance of underwriting
  • Possess strong critical thinking and decision making skills
  • Negotiation skills and the ability to influence people and analysis to executives, obtain feedback and make appropriate improvements
  • Good communication and presentation skills; should be prepared to provide reporting
  • Proven track record of making successful credit decisions
  • Business and technical acumen

Primary Location:  Canada-Ontario-Toronto
Work Locations:  
Job:  Risk
Job Type:  Regular
Job Level:  Manager with Direct Reports
Schedule:  Full-time
Job Posting:  Nov 27, 2018